Question 1

What is AiTeleMate?

Accepted Answer

AiTeleMate is an AI voice agent platform that answers inbound and outbound business calls, qualifies leads, books appointments, and automates CRM, WhatsApp and email follow-ups. It runs 24/7 and speaks 32+ Indian languages.

Question 2

Can an AI voice agent answer calls 24 hours a day?

Accepted Answer

Yes. AiTeleMate answers calls 24 hours a day, 7 days a week, including nights, weekends and public holidays, so no customer call goes unanswered.

Question 3

Which languages does AiTeleMate support?

Accepted Answer

AiTeleMate supports 32+ Indian languages, including Hindi and English, so businesses can talk to customers in the language they are most comfortable with.

Question 4

Does AiTeleMate integrate with my CRM?

Accepted Answer

Yes. AiTeleMate integrates with popular CRMs such as Salesforce and HubSpot and automatically syncs call details, lead information and appointment data.

Question 5

Is AiTeleMate suitable for small businesses?

Accepted Answer

Yes. AiTeleMate offers a free plan for startups and small businesses, paid plans for growing teams, and custom enterprise plans, so it scales with your call volume.

Question 6

Is customer data kept secure?

Accepted Answer

Yes. AiTeleMate encrypts customer data and stores it on secure cloud infrastructure with access controls to keep business and customer information protected.

Question 7

How do I get started with AiTeleMate?

Accepted Answer

Sign up for a free account, choose your industry template, configure your AI voice agent's script and language, connect your phone number, CRM and WhatsApp, and go live. Most businesses can start taking AI-handled calls the same day.

Question 8

Can AiTeleMate book appointments?

Accepted Answer

Yes. AiTeleMate checks real-time availability, books appointments during the call, and sends confirmations and reminders automatically.

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